Terms of Service
Last updated: January 1, 2024
Effective date: January 1, 2024
Table of Contents
1. Acceptance of Terms
By accessing or using the QBranch platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Services.
These Terms apply to all visitors, users, and others who access or use the Services. By using the Services, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.
2. Description of Service
QBranch provides an AI agent platform that enables users to create, configure, deploy, and manage artificial intelligence agents for various business and personal applications. Our Services include:
- AI agent creation and configuration tools
- Multi-level agent capabilities (L1-L6)
- Team collaboration features
- API access and integrations
- Knowledge base management
- Analytics and performance monitoring
- Technical support and documentation
3. Account Terms
3.1 Account Creation
To use certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for safeguarding the password and for all activities that occur under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
3.3 Account Responsibilities
- You may not use another person's account without permission
- You may not use a username that is offensive, vulgar, or infringes on someone's rights
- You are responsible for all content posted and activity under your account
- You must be a human; accounts registered by bots or automated methods are not permitted
4. Acceptable Use Policy
4.1 Permitted Use
You may use the Services only for lawful purposes and in accordance with these Terms.
4.2 Prohibited Uses
You agree not to use the Services to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Transmit harmful, offensive, or illegal content
- Engage in unauthorized data mining or scraping
- Interfere with or disrupt the Services or servers
- Attempt to gain unauthorized access to any portion of the Services
- Impersonate any person or entity
- Create AI agents for malicious, deceptive, or harmful purposes
- Use the Services to compete with QBranch or create a similar service
- Resell or redistribute the Services without authorization
4.3 AI Agent Guidelines
When creating and deploying AI agents, you must:
- Ensure agents comply with all applicable laws and regulations
- Not create agents that generate harmful, illegal, or misleading content
- Properly disclose when users are interacting with AI agents
- Respect user privacy and data protection requirements
- Monitor and maintain your agents to prevent misuse
5. Payment Terms
5.1 Subscription Plans
Certain features of the Services require a paid subscription. By selecting a subscription plan, you agree to pay the applicable fees and charges.
5.2 Billing
- Subscription fees are billed in advance on a monthly or annual basis
- All fees are non-refundable except as required by law
- We reserve the right to change prices with 30 days notice
- You are responsible for providing accurate payment information
- Failed payments may result in service suspension
5.3 Credits and Usage
Some plans include usage credits for AI operations. Unused credits may expire at the end of the billing period. Additional usage beyond included credits will be charged at the current rates.
6. Intellectual Property Rights
6.1 Our Property
The Services and their original content, features, and functionality are owned byQBranch and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 Your Content
You retain ownership of content you create using the Services. By using the Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content solely for the purpose of providing the Services.
6.3 Feedback
Any feedback, suggestions, or ideas you provide about the Services may be used by us without any obligation to you.
7. Data Protection and Privacy
Your use of the Services is also governed by our Privacy Policy. By using the Services, you acknowledge that you have read and understood our Privacy Policy.
You are responsible for maintaining the confidentiality of any sensitive data processed through your AI agents and ensuring compliance with applicable data protection laws.
8. Termination
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including:
- Breach of these Terms
- Non-payment of fees
- Violation of applicable laws
- Conduct that harms or could harm the Services or other users
- Extended period of inactivity
Upon termination, your right to use the Services will immediately cease. You may terminate your account at any time through your account settings or by contacting support.
9. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR RELIABILITY OF CONTENT
- UNINTERRUPTED OR ERROR-FREE SERVICE
We do not warrant that the Services will meet your requirements or that defects will be corrected. You use the Services at your own risk.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, QBRANCH SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, use, goodwill, or other intangible losses
- Damages resulting from unauthorized access to your account
- Damages resulting from third-party conduct
- Any damages exceeding the fees paid by you in the past 12 months
11. Indemnification
You agree to indemnify, defend, and hold harmless QBranch and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of any third-party rights
- Content you post or AI agents you create
12. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which QBranch is incorporated, without regard to its conflict of law provisions.
Any disputes arising from these Terms or the Services shall be resolved through binding arbitration, except where prohibited by law. You waive any right to a jury trial or to participate in a class action.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Services. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
14. Miscellaneous
14.1 Entire Agreement
These Terms constitute the entire agreement between you and QBranchregarding the Services.
14.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
14.3 Waiver
No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.
14.4 Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
15. Contact Information
For questions about these Terms of Service, please contact us:
- Email: qbranch.platform@gmail.com
- Website: https://qbranch.live